Track Your EDCareMeds Order

How to Track Your Shipment

Follow these simple steps to check your order status:

1. Open the shipping confirmation email sent by EDCareMeds.com.
2. Copy your tracking number (for example: EE123456789IN or RA123456789IN).
3. Visit the official India Post Tracking Website to track your shipment.
4. Enter your tracking number in the Consignment Tracking box.
5. Click Track to view the latest shipment status and delivery updates.

Tracking Number Formats

International shipments sent through India Post generally use one of the following tracking formats:

• EMS (Express Mail Service): Begins with EE or another two-letter prefix, followed by nine digits and ending with IN. Example: EE123456789IN.
• Registered Airmail: Begins with RA or RR, followed by nine digits and ending with IN. Example: RA123456789IN.

Tracking Information Not Available?

If your tracking details are not visible immediately, there's no need to worry.

• Tracking information may take 24 to 72 hours after dispatch to appear in the postal system.
• If no tracking updates are available after 72 hours, please contact our support team with your order details.

Customs Clearance

For international deliveries, your package may be held temporarily by customs authorities in the destination country for inspection or clearance.

During this period, tracking updates may pause for a short time. This is a normal part of the international shipping process and does not necessarily indicate any problem with your shipment.

Order Not Delivered?

If your order has not been delivered within 30 days from the shipping confirmation date, please contact our customer support team with your Order Number and Tracking Number.

After reviewing your case, we will investigate the shipment and, if applicable, arrange a replacement shipment or issue a full refund in accordance with our shipping and refund policy.

Need Assistance?

Our customer support team is available Monday to Saturday, from 9:00 AM to 6:00 PM (IST).